Izzy & Liv Is Still Open! However, please be advised due to the impacts of COVID-19, we are experiencing delays in order processing time. Orders may take approximately 5-7 business days to process to ship. Transit times once shipped will vary depending on your local postal service. As a thank you for your patience, Enjoy Free Standard Shipping On Domestic Orders $25+! (Excludes Box Subscriptions)
Amidst the COVID-19 pandemic, we are doing everything advised to ensure we can process and ship your order safely, and deliver your order in as timely a manner as possible. Our warehouse is taking extreme safety precautions to fulfill and ship your orders. Due to the extreme care they are taking, a temporarily smaller staff and a surge in online orders, there are delays in getting your order out the door. Please note that once in transit, your order may additionally be delayed with delivery carriers (FedEx, USPS, UPS) due to the overall increase in online orders and deliveries. We value and appreciate you, and thank you for support and patience. For any questions regarding orders you may have in process, email us here.
How Much is Shipping?
Shipping costs vary depending on the items that are in your cart. You can view your shipping costs before you proceed to purchase. From time to time we offer free shipping promotions, so be sure to sign up for our newsletter as our sales are announced via our newsletter and social media pages.
FREE STANDARD SHIPPING ON ORDERS $25+ ALL MONTH LONG
- Offer excludes Brown Sugar Box Subscriptions
- No code required, make sure FREE STANDARD SHIPPING option is selected before placing your order and your cart total is $25 or more.
- Valid on Domestic Orders only (Orders in the Continental US, and APO Addresses.)
When will I get my order?
Orders take 5-7 business days to process, package and ship your order. Shipping times vary depending on the numerous factors. Typically transit times range from 3-10 days (excluding weekends and holidays). Packages ship via FedEx SmartPost, which means the package begins with FedEx but is transferred to your local Post office for delivery.
When your order has shipped, you will receive a shipping confirmation email that will include your order information and your tracking number. You will also receive delivery confirmation.
NOTE: BROWN SUGAR BOXES SHIP ONCE PER MONTH, AROUND THE 15TH OF EACH MONTH.
We accept returns for a refund or exchange within 30 days of receipt. Items must be unworn and unwashed. Customers are responsible for the cost of returning items, unless the reason for the return is the fault of Izzy & Liv (wrong item sent).
Exchange requests incur a $6.99 restocking fee.
Personalized/Custom and Clearance/Sale items are final sale.
**Please be sure to check our size charts to ensure you select the correct size for you.
*Please note that Ladies fit tees will be a smaller/tighter fit vs. Unisex tees which are larger/and more forgiving/relaxed.